Voxsetter
Privacy Policy

Introduction

Welcome to Voxsetter Marketing Ltd.'s website. By using our website, you agree to the collection and use of personal data as outlined in this Privacy Policy This policy explains how we use and collect your data. It also outlines our adherence to the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect various types of personal information to provide and improve our services. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Technical Information: IP address, browser type, operating system, and device information.
  • Usage Information: Pages accessed, time spent on pages, search queries, and other interaction data.
  • Communication Information: Emails, messages, and other forms of communication with us.

How We Collect Personal Data

We collect personal data through various methods:

Direct Collection:

  • Forms and Surveys: When you fill out forms or participate in surveys.
  • Customer Support: When you contact us for support or information.

Automated Collection:

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to gather information about your interaction with our website.
  • Analytics: We use analytics tools to collect data about your usage patterns and preferences.

Third-Party Sources:

  • Partners: Information from our business partners and service providers.

Accountability

We are responsible for the personal information that we collect and ensure compliance with PIPEDA. A designated individual within our organization has been appointed to oversee our data protection and privacy practices.

Consent

Your meaningful consent is required for us to collect, use, or disclose your personal information. This involves informing you about what data you are consenting to share, the purposes for sharing this data, with whom it is being shared, and any potential risks.

Data Use and Retention

Any personal information collected will only be used for the original purpose that it was gathered and retained only as long as necessary to fulfill those purposes.

Data Accuracy

We strive to keep your personal information accurate, complete, and up-to-date. Appropriate policies ensure that any information we hold is regularly reviewed for accuracy and completeness. If you notice that any information we hold about your is inaccurate or inaccurate, is your responsibility to contact us so that we can update our records.

Data Safeguards

Your personal information is protected using effective security safeguards. These measures include technical and physical security protocols. We periodically review these safeguards to ensure they remain appropriate and effective.

Individual Access

You have the right to request access to your personal information and challenge the accuracy and completeness of this data.

Cross-border Transfers

At times, we may be required to transfer your personal data internationally. This can be trusted third-party service providers or for the purposes of secure hosting. If your personal data is transferred across borders, we ensure that adequate protection measures are in place complying with PIPEDA and other applicable regulations. BY providing us with your personal data, you are consenting to this potential transfer of data.

Challenging Compliance

You have the right to challenge our compliance with PIPEDA’s principles. If you wish to file a complaint, please contact our designated data protection officer using the contact details provided below.

User Data Rights

We uphold the following data rights for all users:

  • Right to be Informed: You can request that we provide the identified purposes for processing your data, either orally or in writing.
  • Right to Access: You can request access to information about the existence, use, and disclosure of your personal information.
  • Right to Correction: You have the right to request corrections to inaccurate records of your personal information. Corrections will also be communicated to any relevant third parties.
  • Right to Withdraw Consent: You may withdraw your consent at any time; however, we may retain data as long as necessary to fulfill its original purpose or for legal and accounting purposes.
  • Right to Erasure: You have the ability to request the removal of information you have posted online, as part of your right to withdraw consent.
  • Right to Lodge a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we are violating PIPEDA.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us and direct your message to our Data Protection Officer:

  • Legal Name: Voxsetter Marketing Ltd.
  • Email Address: info@voxsetter.com.
  • Address: B10182-800 Steeles Avenue West, Thornhill, Ontario, L4J 7L2, Canada.

Thank you for visiting our website and trusting us with your personal information. Your privacy matters to us.